The hotel is conveniently located just an hour and a half from Shanghai. The gym and pool are well-maintained and there is an exemplary spa with professional service. Food is excellent and the rooms are comfortable.

The bar is a little sparse and unwelcoming and lacks ambiance. The Chinese restaurant was not open when I visited, and the coffee bar/restaurant had a limited menu for lunch.

Good food and super friendly staff here! Also, it's really close to Fangta Park in Suzhou 🌳.

Quick bar service. If you want to visit fangta park of suzhou, you should stay here. Free Wi Fi was working perfectly

We stayed in this hotel during our trip and we were impressed by the cleanliness, hotel facilities, transportation, and friendly staff. The rooms were spacious, beds comfortable, and the shower had excellent water pressure. We also enjoyed the good value for money breakfast and tried both the buffet and restaurant during our stay. The hotel was easily accessible and had accommodations for wheelchair users.

Nothing negative to say.

Pool, bed, room,breakfast, good value for money.

staff, as usual in this hotel, firstly I showed them my reservation, where was no deposit, they said ok, during check out I found, that they took deposit from my credit card without my consciousness !!! ,manager of the hotel told me, that they though credit card is not mine but of booking. Crazy, manager dont know how it works.Sauna has max 65 degrees - weird. Location, in the middle of nowhere.

Spacious room with comfortable bed, nice pool and sauna

deposit as usual here,massages are very expensive, sometimes slow wifi, breakfast is good but I found frozen bread inside, in general small choice of bakery products, so I have two options: toast bread or frozen bread, location

Beds comfy, good water pressure, clean rooms, spacious, excellent shower, good food.

Nothing, all was good.

room was nice

Food Price Suroundings

Complementary drinks and snacks were offered in the room upon arrival which was a nice touch. The hotel had a great view of the city and was located near a shopping mall which was convenient for last minute Christmas shopping. The room was spacious and had a comfortable bed.

The hotel lacked Christmas decorations and the atmosphere felt dull and uninviting. The staff were not very friendly and seemed uninterested in providing satisfactory service.

This hotel exceeded my expectations in every way. From the moment we arrived, we felt like royalty. The luxurious amenities and exclusive facilities made us feel truly special. The swimming pool was clean and inviting and the bar/lounge area was perfect for relaxing after a long day of sightseeing. The restaurant impressed with a variety of delicious food options.

The only minor issue we encountered was with the service in the restaurant, which could have been a bit more attentive. However, this did not detract from our wonderful experience at this hotel and we would absolutely recommend it to others.

A pleasant stay

Located in the suburbs and close to a convention center, this hotel may not be near restaurants, but has a small bar area. Rooms are clean and comfortable, with window that opens and comprehensive amenities including hairdryer, slippers and free shoe cleaning. Breakfast and buffet dinner offer a good mix of international and Chinese choices. Staff is very friendly and professional, and the spa is "an exemplary treat".

Wi-fi in the room needs improvement.

Friendly staff, spacious rooms, delicious food, wheelchair-friendly, good water pressure.

Located in the suburbs of Changshu, the hotel offers a peaceful and quiet atmosphere away from the bustling city. The lobby is grand and luxurious, creating a welcoming first impression. The rooms are spacious and well-maintained, with comfortable beds and a range of amenities such as a minibar and coffee/tea facilities. The bathroom is large and features a separate shower and bathtub, as well as complimentary toiletries. The staff members are attentive and friendly, providing excellent service throughout the stay. The breakfast buffet offers a wide variety of dishes, including both Chinese and Western options.

Some guests mentioned that the bed could be a bit too firm for their preference.

We had a fantastic stay at this hotel. The staff were really friendly and polite, making us feel welcome from the moment we arrived. The rooms were large and spacious, with a comfortable bed and excellent water pressure in the shower. The hotel facilities were top-notch, including a great pool for relaxation. The location was perfect for us, as it was close to the convention center but away from the hustle and bustle of the city center. Plus, it was easy to get to the major shopping center from here. The breakfast provided was delicious, with a wide variety of options to choose from. this hotel offered great value for money and was one of the best we have ever stayed at.

Nothing, it is perfect.

Really friendly staff, large rooms, excellent food, wheelchair-friendly.

Absolutely nothing.